Maxi-Lift Shipping Terms and Conditions
All shipments are Ex Works. All freight estimates are just that- “estimates” and can vary widely until they are billed. All extra costs beyond the freight estimate will be billed to the receiver, and payment will be expected within normal terms and conditions. The receiver is 100% responsible to cover any of these additional costs.
Shipping method is determined by the size and weight of each item and delivery speed you request. Items of differing size and weight may ship independently, by different methods, even if ordered together. Most smaller items will be sent UPS or FedEx Small Packaging. Items that are too large or too heavy will be sent by LTL common carriers.
Estimated Shipping/Freight charges are calculated based on the estimated weight, size of item/packages, and distance traveled and type of shipping service you specify (ground, next day, second day, LTL, or Truckload).
All Freight shipments (including prepaid, collect, and third party) are based on standard truck delivery to a dock facility designed to receive freight. All other fees are not added unless expressly requested by you and confirmed in writing by Maxi-Lift to you. Those additional fees include but are not limited to Twenty-four-hour notification, special delivery times, residential deliveries, lift gate requirements, and/or inside deliveries. If additional fees are incurred while in transit or while being delivered, the buyer will be 100% responsible for the additional costs associated with the shipment. In addition, Maxi-Lift is not responsible for additional charges due to detention for slow unloading (more than 60 minutes) of tractor trailers at receivers’ site, or other special machinery or equipment to unload the freight once it arrives. In addition, there may be a variance in fuel surcharge costs from date of original quote to actual ship date, or world/annual events which cause truckload rates to fluctuate.
Receiver or receiver’s agent must be present to accept truck deliveries and sign for the products received. A signature will be required for all shipments to make sure that all goods were delivered as specified on the bill of lading. It is receiver’s responsibility to note any damages and/or shortages of freight on carrier’s delivery paperwork. If Maxi-Lift shipped the products ‘Prepaid’, it is receiver’s responsibility to notify Maxi-Lift within 24 hours so that Maxi-Lift may begin a freight claim and replacement order. For other than ‘Prepaid’ shipments, it is receiver’s responsibility to file damage and/or shortage claims directly with the carrier.
Unless otherwise stated, freight and shipping fees will be charged for shipments to anywhere in the contiguous United States, using a carrier of our choice. Maxi-Lift normally picks the most economical choice based on cost, service, and reliability; however, other circumstances may require us to ship with a different carrier or method. Any special request by the customer must be made when the freight quote request is made, and/or when the order is placed with Maxi-Lift. Other terms apply to Alaska, Hawaii, Puerto Rico, and export orders. Any extra charges incurred for additional services, such as customer’s carrier or special handling by the carrier, must be paid by the receiver.